Terms of use

1.1 With the purchase of this Maginon product you have the possibility to use the supra space services (hereinafter “supra space)“ to the extent they are offered. The Terms of Use below govern the non-binding user relationship between you, the User (hereinafter: “USER”), and the operator of supra space, of supra Foto-Elektronik-Vertriebs-GmbH, Denisstrasse 28 A, 67663 Kaiserslautern / Germany (hereinafter “Maginon“) regarding the use of the supra space.

1.2 Maginon will not accept different terms & Terms of use of the USER Maginon unless Maginon had agreed to them explicitly and in writing.

2.1. Upon use of the free of charge services of supra space this does not involve a binding contract, but merely a non-binding courtesy relationship.

2.2. The free of charge user relationship with regard to supra space comes about through an online registration of the USER on https://www.supra-space.com and the confirmation of registration sent by Maginon by e-mail. The free of charge user relationship comes about with supra Foto-Elektronik-Vertriebs-GmbH, Denisstrasse 28 A, 67663 Kaiserslautern / Germany.

2.3. Each USER may set up only one access to supra space. Maginon shall be entitled to deny further attempts at registration and to deactivate additional registrations at any time.

2.4. The communication between Maginon and the USER takes place exclusively by e-mail. It is a matter for the USER to regularly call up the e-mail address entered when registering in supra space and also to use SPAM filters to ensure that e-mails sent out by Maginon can be read.

3.1. Where the USER wishes to use supra space as a paid service after the end of the first free month of usage, he must enter into a respective agreement with Maginon. USERS must complete a respective booking process in the registration section for this purpose. Maginon will inform USERS in good time by email that further payment through PayPal is required for further paid use of supra space.

3.2. After successful online registration at https://www.supra-space.com, users can also sign up for a chargeable subscription for saving photos taken with the Maginon surveillance cameras to supra space at https://www.supra-space.com. This involves a chargeable contractual relationship.

3.3. After successful online registration, the USER must select the registered Maginon surveillance camera to select a chargeable subscription agreement and instigate the booking process by adding a recorder. The USER is then transferred to the PayPal booking and payment process at www.paypal.com. The USER must be in possession of a PayPal account and close the booking by clicking on the button "Buy now". After successful completion of the booking and payment process via PayPal, the contract comes about by clicking on the button "Agree and pay".

3.4. The USER can correct entry errors via the buttons available. During the booking process, the USER can correct entry errors using the backspace key or the “Delete” key. The booking process can be aborted by closing the browser window.

3.5. Contracts are signed with supra Foto-Elektronik-Vertriebs-GmbH, Denisstrasse 28 A, 67663 Kaiserslautern / Germany.

3.6. The contract language is German.

The text of these Terms of Use will be saved by Maginon. A copy of these Terms of Use will be sent to the USER separately by e-mail. These Terms of Use can also be retrieved and printed on the internet pages of supra space.

5.1. Generally, supra space is available 24/7 and Maginon endeavors to provide maximum availability but Maginon cannot guarantee uninterrupted accessibility nor uninterrupted availability or certain average availability throughout the year or during certain periods for all services. Maintenance work, further development or faults can temporarily restrict or interrupt the potential use of supra space even where such use has been paid for. This can, under certain circumstances also lead to loss of data. It is the duty of the USER to correctly backup all data processed and stored on supra space.

5.2. supra space offer three free services:5.2. As a rule, the supra space is available 24 hours daily, but Maginon can accept no guarantee either for uninterrupted reachability or for uninterrupted availability of all services.

  • GPS Tracker:

    The GPS Tracker in Maginon products allows the geographical position and thus any route travelled to be determined and saved. The data determined by the GPS Tracker will be saved in the supra space free of charge.

  • Control of the Maginon products via a Wi-Fi socket:

    Html.Raw(The control of Maginon products and other products via a Wi-Fi socket is possible free of charge through supra space.)

  • Remote access to the Maginon surveillance cameras

    Remote access by the CUSTOMER to the registered Maginon surveillance cameras as part of supra space is possible free of charge.

Other chargeable services offered with supra space:
  • Saving of photos and videos

    Photos and videos recorded by Maginon products can be saved against presentation of a voucher or after taking out a paid subscription. The photos and videos will be saved for a period of 14 days and can be downloaded by the USERS from the Cloud. Afterwards, the photos and videos will be deleted automatically (so-called Loop Function).

5.3. The USER has no right to any defined availability of the free of charge supra space.

5.4. The USER undertakes to set up orderly saving of the data processed and/or saved in supra space. Maginon will not save the USER’s data.

5.5. Videos and photos stored in the supra space can only be accessed during a free or chargeable usage or contractual relationship according to these Terms of use of use with Maginon or supra space. At the end of the free or chargeable usage or contractual relationship according to these Terms of use of use, the respective videos and images are immediately deleted by Maginon.

6.1. The prices valid on the day of ordering apply as displayed on the website https://www.supra-space.com .

6.2. The prices displayed on the website https://www.supra-space.com_x000D_ are stated in Euros and include the statutory value-added tax.

6.3. To the extent goods are shipped to other EU countries, Maginon will always state the value-added tax incurred in its percentage and actual amount when billing. Any refund of the value-added tax amount to customers with VAT ID numbers shall be precluded.

6.4. The chargeable subscription agreement has a minimum term of one month. It renews automatically for a period of one further month unless the subscription contract is cancelled on a timely basis in the Maginon login area or in the context of the PayPal account by performing the function planned for that purposes.

7.1. Maginon accepts the payment methods PayPal and Maginon voucher.

7.2. For payment, the USER must have a PayPal account and identify himself with his login data. The USER must then go through the PayPal payment process and confirm the payment to Maginon.

7.3. Where a Maginon voucher is used for payment, the nominal value of the voucher at the time of payment shall apply and shall be deducted from the total order value of the shopping basket. Maginon vouchers are value coupons with an actual nominal Euro value. Maginon vouchers entitle the holder to deduct its nominal value from the cost of Maginon items and products purchased from the cost of Maginon services obtained from https://www.supra-space.com. The permitted use of the Maginon voucher is specified in the respective voucher description. Where the nominal value exceeds the total order or booking value of the shopping basket, the voucher shall be offset against the total order or booking value of the shopping basket. The residual value of the voucher can then be applied against a further order or booking. Only one voucher can be redeemed per booking. The nominal value or residual value of a Maginon voucher shall not attract any interest and cannot be paid out. Maginon shall accept no liability for lost, illegible or stolen Maginon vouchers. Further information about the Terms of use of use, period of use and validity as well as usability of the respective Maginon voucher can be found on website https://www.supra-space.com.

Users are entitled in principle to a statutory right of revocation. The legal rulings on any existing right of revocation are included only in the information on revocation, which the USER can retrieve as part of the ordering process.

9.1. The USER shall answer the questions posed in the online registration truthfully and report any changes of that information to Maginon without delay.

9.2. The USER shall keep his password, his user name and any data that may permit unauthorized access to supra space secret and change them, or have them changed by Maginon, if there is reason to suspect that unauthorized third parties may have accessed these.

9.3. The USER undertakes to inform Maginon of any suspected abuse of the access data for supra space forthwith by e-mail to service@supra-elektronik.com in order to have the access to supra space blocked. The USER shall also be liable for third parties who, on an authorised or unauthorised basis, are using or have used his user account. This shall not apply if the USER is not responsible for any unauthorized use. It is a matter for the user to prove that he is not responsible for any such use.

10.1. To the extentMaginon makes memory space available to the USER within the context of use of the supra space, the USER is responsible for the contents saved.

10.2. The USER shall indemnify Maginon for third-party claims based on the saved content (e.g. due to infringement of copyright or brand rights), unless it is not responsible for them

10.3. The USER undertakes not to abuse the supra space, and in particular

  • not to intervene in telecommunication networks
  • not to infringe upon national or international protective rights (e.g. copyright, brand rights)
  • not to breach criminal law, in particular §§ 184 ff. of the German Criminal Code (StGB – dissemination of pornographic texts), §§ 86 f. StGB (dissemination of propaganda of unconstitutional organisations), § 111 StGB (public calls to commit criminal offences) , § 129a Abs. 3 StGB (advertising for an terrorist association), § 130 StGB (stirring up hatred), § 130 a StGB (instruction to commit criminal offences), § 201a StGB (violation of intimate life sphere through recorded images) and not to breach regulations to protect juveniles and not to transmit or refer to content including defamatory or otherwise unlawful and immoral content.

10.4. The USER shall ensure that, for the data processed by supra space, which show a person other than himself, he has the consent of the person shown both for production of the image and for its publication and/or processing in the supra space. In the case of photos relating to the intimate life sphere - in particular nude photos – the USER shall previously obtain the written consent of the person(s) shown and submit same to Maginon on request.

10.5. The USER shall be liable vis-à-vis Maginon for damages incurred by Maginon due to breaches of his duties as set out above (number 9 and/or 10) and shall indemnify Maginon for any such claims of third parties. This shall not apply if he is not responsible for the breach. It is a matter for the USER to prove that he is not responsible for the breach.

11.1. The rights of the USER to compensation for damages or reimbursement of expenses incurred in vain against Maginon shall, regardless of the legal nature of the claim, be based upon the following provisions.

11.2. The liability of Maginon shall – regardless of the legal grounds – be precluded unless the cause of the damage is based on malicious intent and/or gross negligence on the part of Maginon or the employees, the representatives or vicarious agents of Maginon. To the extent the liability of Maginon is precluded or limited, that shall also apply to the personal liability of employees, representatives and vicarious agents of Maginon.

11.3. Maginon shall be liable as provided for by law for damages ensuing from injury to life, limb or health based on any intentional, grossly negligent or negligent breach of duty by Maginon or by a legal representative or vicarious agent of Maginon.

11.4. The liability of Maginon under the German Product Liability Act (§ 14 ProdHG) shall remain unaffected.

12.1. The USER can delete his user account at any time, thereby ending the free of charge user relationship for the supra space. Payments already made shall not be reimbursed in this case.

12.2. Maginon shall be entitled to stop the operation of supra space at any time without giving any reasons. Maginon shall in this case inform the USER, giving at least 30 calendar days notice, of the cessation of supra space by email to the email address supplied by the user during registration.

12.3. Maginon shall be entitled to block access by the USER to the supra space at any time without prior notice if the contents saved by the USER in the supra space contain unlawful or immoral content or the USER uses the supra space contrary to the above provisions of sections 9ff and 10ff.

12.4. Maginon also reserves the right to terminate the free of charge user relationship for supra space due to inactivity. In any such case, the following shall apply: If the USER has not logged on with his user name and password to his supra space user account for more than 180 calendar days, Maginon can delete the supra space user account of the USER with all associated data. The USER shall be informed by email to the email address of the user provided during online registration at least 30 calendar days prior to the intended deletion.

12.5. With that deletion, the free of charge user relationship ends.

13.1. Maginon takes all technical and organizational measures necessary to guarantee the security of the USER’s data in supra space.

13.2. The data in supra space are saved in encrypted form, so Maginon has no access to data saved by the USER.

13.3. The data transmission when using the Live Video transmission is unencrypted. Maginon does not save data.

13.4. The supra space is operated by Maginon only in data centres in Germany.

13.5. For use of the website www.supra-space.com reference is made to the data protection statement of https://www.supra-space.com under https://www.supra-space.com/Home/Privacy.

14.1. CUSTOMERS who are consumers within the meaning of § 13 German Civil Code (BGB) have the possibility in the event of a dispute to carry out an online arbitration procedure involving a recognized arbitration body on the EU Portal “Your Europe” (http://europa.eu/youreurope/citizens/index_de.htm). To do so, they can use the Online Arbitration Platform of the EU under the URL: http://ec.europa.eu/consumers/odr/.

14.2. The Online Arbitration Procedure is not a compelling condition for calling on the ordinary courts, but represents an alternative option to resolve differences that can arise within the context of a contractual relationship.

14.3. Other national regulations on conducting arbitration procedures shall remain unaffected by the provisions above in numbers 14.1 and 14.2.

15.1. Maginon shall be entitled to use vicarious agents for the operation of supra space.

15.2. The law of the Federal Republic of Germany shall apply under exclusion of UN purchasing law.

15.3. In the case of USERs who are consumers, the above choice of law applies only to the extent that the protection granted is not withdrawn by compelling provisions of the law of the state in which the consumer has his usual abode.

15.4. If the USER is a merchant, a legal entity under public law or a special asset under German law, the sole place of jurisdiction for all disputes under this contract is the place of business of Maginon in 67663 Kaiserslautern / Germany.

15.5. The same shall apply if the USER is an entrepreneur and has no general place of jurisdiction in Germany or its domicile or usual place of abode is unknown at the time of filing suit. The right of Maginon to also call upon the court at another statutory place of jurisdiction shall remain unaffected thereby.



Customers Consumer i.S.d. § 13 BGB, can in case of dispute on the EU portal 'Your Europe' (http://europa.eu/youreurope/citizens/index_de.htm) from the 01.09.2016 an online arbitration process perform with the assistance of a recognized arbitration body. For this purpose, they can be the EU's online mediation platform under the URL: http://ec.europa.eu/consumers/odr use. The online mediation process is not a mandatory requirement for Call competent ordinary courts, but provides an alternative way is to eliminate differences that may occur in the context of a contractual relationship.